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25% OFF ON WELCOME NEW YEAR USE CODE: WELCOME

Frequently Asked Questions

Banners FAQ’s

1. How do I choose between vinyl, mesh, and fabric banners?

Each banner material serves a unique purpose.

  • Vinyl banners are durable and waterproof: ideal for outdoor use.
  • Mesh banners allow air flow through small holes, preventing tearing in windy areas.
  • Fabric banners offer a high-end, wrinkle-free look: best for indoor events or trade shows.
    If you’re unsure, our design team can help you choose based on your event type and environment.

For crisp results, use at least 100–150 DPI at the actual print size. For small banners, 200–300 DPI is ideal. Always provide files in CMYK color mode to ensure color accuracy. 

Absolutely! eBannerSigns specializes in custom size banners. Enter your desired width and height, and we’ll print to exact measurements—no extra setup cost. 

Yes, double-sided banners are available. We print on blockout vinyl so light doesn’t pass through, ensuring both sides display vivid colors independently—perfect for hanging or street displays. 

No worries — our banners use UV-resistant inks and weatherproof materials. They are built to withstand outdoor conditions, lasting months (or even years) with proper care. 

Each banner comes with grommets, pole pockets, or hemmed edges (your choice). For outdoor use, secure with zip ties or bungee cords. For walls or fences, we recommend nylon ropes through grommets for best tension. 

Wind slits are small semi-circular cuts that let wind pass through, reducing stress on the banner. They’re highly recommended for large outdoor banners or fence-mounted banners in windy locations. 

We accept PDF, AI, EPS, JPG, PNG, and TIFF files. For best color accuracy, upload in CMYK color mode with all text converted to outlines. 

Yes! Our in-house design team offers free basic layout support and proofs. Upload your logo, text, and ideas—we’ll send a digital mockup for your approval before printing. 

Once you approve your design proof, banners are usually printed within 24 hours. Shipping typically takes 3–5 business days, with rush options available at checkout. 

Yes, eBannerSigns provides volume discounts on large or recurring orders. Contact our team for custom quotes on event, trade show, or reseller orders. 

We stand by our quality. If your banner arrives damaged or with a printing error, contact us immediately with photos — we’ll issue a free reprint or refund. 

Roll your banner with the print side facing inwards, and store it in a cool, dry place. Avoid folding to prevent creases. Clean gently with a soft, damp cloth — no chemicals needed. 

Yes! We keep your artwork on file for easy reorders. Simply log in to your account or contact us, and we can reprint your previous design instantly. 

We do our best to ensure accuracy, but monitors use RGB color, while printers use CMYK. There may be slight variations due to color conversion, but our professional proofing minimizes differences to nearly invisible levels. 

Tradeshow Bundles FAQ’s

1. What is a trade show bundle and what’s included?

A Trade Show Bundle is a complete, ready-to-go event kit that includes everything you need for a professional booth setup — such as canopy tents, backdrops, retractable banners, table covers, flags, and accessories. At eBannerSigns, each bundle is custom-printed with your brand graphics for a cohesive, attention-grabbing display. 

It depends on your booth size and marketing goals. For a 10×10 ft booth, choose compact bundles with a backdrop and table setup. For larger spaces (10×15 or 10×20), go for extended bundles including multiple stands, flags, and walls for maximum visibility. Our product pages clearly list the coverage area of each bundle. 

Absolutely! You can mix and match products—add or remove a banner stand, switch fabric types, or upgrade to double-sided printing. We’ll prepare a free proof so your custom combination fits your brand perfectly. 

Yes — we ensure color consistency and brand uniformity across every product in your bundle. Our printers use advanced CMYK color calibration so your logo, patterns, and fonts match across canopies, banners, and table throws. 

We use high-quality tension fabric, 13 oz vinyl, and durable aluminum frames for easy assembly and long life. Each material is chosen based on where and how you’ll display your booth — indoor, outdoor, or both. 

After you approve the final artwork, your bundle usually ships within 3–5 business days. Rush production and expedited shipping are available if you’re on a tight event deadline.

Yes — all portable displays come with padded carrying bags or hard cases to protect your graphics and frames during transport. They’re lightweight, easy to pack, and airline-friendly for frequent exhibitors. 

Definitely! Our bundles are built for long-term use. You can reuse the frame structures and simply reorder new graphics when you refresh your branding or event theme. 

Your satisfaction is guaranteed. If an item arrives damaged or defective, just send us a photo and we’ll reprint or replace it immediately at no cost. 

Yes — every bundle comes with easy step-by-step instructions and diagrams. Most displays can be assembled in minutes without tools. Our support team is also available for live help if needed. 

Yes! We keep your designs saved in our system. 
You can reorder any individual piece—like an extra backdrop, flag, or banner stand—without having to redesign the entire booth. 

You can upload your files directly on the product page or email them after placing your order. We also provide free design templates for every display component, ensuring your graphics align perfectly. 

Yes — if you’re ordering multiple bundles or exhibiting across locations, we offer volume discounts and reseller pricing. Simply contact our sales team for a customized quote. 

We use industry-standard CMYK color printing for accurate results. Minor variations may occur due to screen vs. print differences, but our pre-print proofs help ensure your colors look exactly as expected. 

For fabric displays, machine wash cold or hand wash gently, then air dry. For vinyl prints, use a soft damp cloth — no chemicals or abrasives. 
Always roll, don’t fold, and store in a dry area inside the provided carrying case. 

Banner Stand FAQ’s

1. What types of banner stands do you offer?

We offer a wide range including retractable (roll-up) stands, telescopic stands, X-stands, L-stands, and tension fabric stands. Each type is designed for specific display needs — from trade shows to retail promotions. 

  • Indoor use: Lightweight retractable or X-stands are ideal. 
  • Outdoor use: Choose heavier, wind-resistant stands with stable bases or telescopic options. We also recommend using double-sided or weatherproof graphics for outdoor visibility. 

Yes! You can order the stand separately if you already have graphics or want to reuse existing prints. Hardware-only options are available for all major stand types. 

Our graphics are printed on durable vinyl, polyester fabric, or tension fabric, depending on the stand type. 

  • Vinyl is weather-resistant and suitable for long-term use. 
  • Fabric offers a premium look for indoor events. 

Yes — for maximum visibility in open spaces, we offer double-sided graphics. They are printed on blockout material so that light does not pass through, maintaining bold, clear visuals on both sides. 

Most retractable stands accommodate banners up to 33–36 inches wide and 79–85 inches tall. For larger spaces, we recommend tension fabric or telescopic stands for extended coverage. 

Upload files in PDF, AI, EPS, TIFF, JPG, or PNG formats. 

  • Use CMYK color mode for accurate printing. 
  • Ensure fonts are outlined and graphics meet the required resolution (100–150 dpi for large prints). 

After artwork approval, most banner stands ship within 2–3 business days. Rush production and expedited shipping options are available for urgent orders. 

Yes! All portable stands include padded carrying bags for easy transport and protection during storage or travel. Some larger stands come with wheeled cases for convenience. 

Setups are simple and tool-free: 

  1. Pull the graphic from the base. 
  2. Attach it to the support pole. 
  3. Ensure tension is even for a smooth display. 
    X-stands and L-stands have similar easy assembly instructions included with each product. 

Absolutely! The stand hardware is durable and reusable. You can replace graphics multiple times, making it perfect for seasonal campaigns, events, or updated branding. 

Contact us immediately with photos of the damage. We’ll issue a replacement or reprint at no additional cost — ensuring your display is ready for your event. 

We use professional CMYK color calibration for accurate results. Slight variations may occur due to screen differences (RGB vs CMYK), but our proofing process ensures your banner looks close to your approved design. 

Yes! eBannerSigns provides volume discounts for multiple stands or repeat orders. Contact our sales team for custom quotes for trade shows, retail events, or reseller programs. 

  • Roll graphics when storing to prevent creases. 
  • Keep stands and graphics in a cool, dry place. 
  • Clean vinyl graphics with a damp cloth, and machine-wash fabric graphics gently if necessary. 
  • Avoid folding graphics sharply to preserve print quality. 

Canopy Tents FAQ’s

1. What types of canopy tents do you offer?

We offer pop-up tents, straight-leg tents, slant-leg tents, and custom printed tents. Sizes range from 5×5 ft to 20×20 ft, suitable for trade shows, outdoor events, fairs, or promotions. 

Yes! eBannerSigns provides full custom printing on tent tops, walls, and side panels. Upload your artwork, and we’ll create a vibrant, full-color tent that represents your brand. 

Absolutely — all tents use high-quality polyester or vinyl material with waterproof coating. Frames are made of durable aluminum or steel for stability in outdoor conditions. 

We offer the following standard sizes: 5×5, 6×6, 6.5×6.5, 8×8, 10×10, 10×15, 13×20, 13×26, 20×10, 20×20 ft. Custom sizes are also available upon request. 

Yes — most tents come with removable sidewalls, carry bags, and stakes. Additional accessories like weights, banners, or full-wall graphics are available for enhanced branding and stability. 

Pop-up tents are designed for quick, tool-free setup, typically in 5–10 minutes for a 10×10 ft tent. Detailed instructions are included, and larger tents may require 2–3 people for safe assembly. 

Yes, but we recommend securing it with weights, stakes, and sidewalls to protect against wind. For permanent setups, consider heavier-duty frames and fabrics. 

Yes — our frames are made of aluminum or powder-coated steel, providing strength, corrosion resistance, and lightweight portability. 

Absolutely — your artwork is stored in our system for easy reorders. You can refresh graphics or order additional tents without redesigning. 

Custom tents are typically produced in 3–5 business days after artwork approval. Shipping times vary based on location, with expedited options available for urgent orders. 

Yes — eBannerSigns provides volume discounts for multiple tent orders, perfect for large events, trade shows, or promotional campaigns. 

Upload high-resolution files (PDF, AI, EPS, PNG, or TIFF) in CMYK color mode. Text should be outlined, and we provide templates for all tent sizes to ensure proper placement and bleed. 

Contact us immediately with photos of the damage. We’ll provide a replacement tent or graphic to ensure your event is never delayed. 

Yes — pop-up tents and custom displays work well indoors for branding, demos, and events. Just ensure there is enough ceiling clearance and safe setup. 

  • Always dry the tent completely before packing to prevent mold. 
  • Roll graphics and canopy top, don’t fold sharply. 
  • Store in a cool, dry area inside the carry bag. 
  • Clean with a damp cloth; avoid harsh chemicals to preserve prints. 

Flags FAQ’s

1. What types of flags do you offer?

We offer hand flags, feather flags, teardrop flags, street flags, and custom event flags. Each type is designed for indoor or outdoor use and can be fully branded. 

Yes! Upload your artwork, and we’ll print full-color, high-resolution graphics on any flag type. Both sides can be printed for maximum visibility. 

Yes — all flags are printed on polyester or polyester-blend fabrics with UV-resistant inks, making them suitable for outdoor events, wind, and rain. 

Yes — double-sided flags are available. We use blockout materials so that light doesn’t pass through, ensuring vibrant graphics on both sides. 

  • Hand flags: Small, portable sizes for giveaways or crowd engagement. 
  • Feather flags: 8–15 ft tall options for outdoor promotion. 
  • Custom sizes can also be requested based on event needs. 

Yes — our flags are durable and reusable. Replace or refresh graphics as needed for recurring events or seasonal promotions. 

Flags come with poles, bases, and ground stakes. For indoor use, a cross-base or weighted base works best. Outdoor installations require stakes or sandbags for stability. 

Production typically takes 2–3 business days after artwork approval. Shipping depends on your location, with expedited options available. 

Yes! We offer replacement flag graphics for existing poles or bases. Simply select the “graphic only” option during checkout. 

Upload files in PDF, AI, EPS, PNG, or TIFF, in CMYK color mode. Text should be converted to outlines to prevent font issues. 

Yes — templates for all flag sizes and types are available to ensure your graphics fit perfectly and display correctly when installed. 

Contact us immediately with photos, and we’ll replace or reprint the flag at no extra cost. Your satisfaction is guaranteed. 

Yes — we offer volume pricing for large orders, perfect for events, schools, festivals, or multiple locations. Contact our sales team for a quote. 

Yes — hand flags, teardrop flags, and feather flags are excellent for indoor promotion, demonstrations, or booth branding. Just ensure there’s enough ceiling height for tall flags. 

  • Allow flags to air dry completely before packing to prevent mold or mildew. 
  • Roll flags rather than folding sharply to prevent creases. 
  • Store in a dry, cool place in the included carrying bag. 
  • Clean with a soft, damp cloth; avoid harsh chemicals or abrasive cleaners. 

Backdrops FAQ’s

1. What types of backdrops do you offer?

We offer fabric backdrops, pillowcase displays, step & repeat banners, pop-up displays, and tension fabric backdrops suitable for trade shows, events, photo booths, and retail promotions. 

Yes! All backdrops are fully custom printed. Upload your artwork, and we’ll ensure your branding, logos, and colors appear vibrant and accurate across the entire display. 

We use polyester fabric, stretch pillowcase fabric, and durable vinyl depending on the product type. Fabric backdrops provide a premium look, while vinyl is durable and easy to clean. 

Yes — step & repeat banners are perfect for brand visibility and photo opportunities. We print logos in a repeating pattern on fabric or vinyl, with wrinkle-resistant options available. 

Absolutely! Frames and stands are reusable, and graphics can be rolled or stored safely. You can replace or refresh graphics for new events without buying a full set. 

Upload high-resolution files in PDF, AI, EPS, PNG, or TIFF, in CMYK color mode. Use provided templates for each product type to ensure proper placement, bleed, and sizing. 

Backdrops come in a wide range: 

  • 8 ft, 10 ft, 10×10 ft, 10×20 ft, 10×30 ft. 
    Custom sizes are available for unique booth or event requirements.

After artwork approval, production generally takes 2–3 business days, with shipping dependent on location. Rush options are available for last-minute events. 

Yes — most backdrops include lightweight, portable frames and carrying bags. Pop-up displays and pillowcase backdrops are designed for easy assembly and travel. 

Yes — fabric backdrops can be printed on both sides for maximum visibility, especially when placed in open areas or photo stations.

Fabric backdrops are wrinkle-resistant and machine-washable or hand-washable. Vinyl displays can be wiped with a damp cloth for easy maintenance.

Step & repeat banners usually come with a retractable stand or frame. Pop-up fabric displays use snap-together aluminum frames. Instructions are included, and setup typically takes 5–10 minutes. 

Contact us immediately with photos. eBannerSigns will replace or reprint the damaged backdrop at no extra cost to ensure your event stays on track. 

Yes — volume pricing is available for large events, trade shows, schools, or retail promotions. Contact our sales team for a bulk order quote. 

  • Roll fabric or vinyl graphics rather than folding sharply. 
  • Store in the provided carrying bag in a cool, dry area. 
  • Avoid exposure to direct sunlight for extended periods to prevent fading. 

Arch Displays

1. What types of arch displays are available?

We offer a variety of arch displays, including tension fabric arches, inflatable arches, and custom printed archways. Each is designed to suit different event needs, from trade shows to outdoor festivals. 

Absolutely! All our arch displays can be fully customized with your logo, branding, and messaging. We use dye-sublimation printing for vibrant, long-lasting colors. 

Our arch frames are constructed from durable aluminum or flexible fiber poles, ensuring lightweight portability and stability during events. 

Yes, our arch displays are versatile and can be used in both indoor and outdoor settings. For outdoor use, we recommend securing the arch with additional weights or stakes. 

Setup is straightforward: 

  1. Assemble the frame by connecting the labeled poles. 
  2. Slide the custom graphic over the frame. 
  3. Secure the base with weights or stakes. 
    Detailed instructions are provided with each order. 

We offer various sizes to fit different event spaces. Common dimensions include: 

  • Rounded Arch: 120″ x 120″ x 39.4″ 
  • Tapered Arch: 120″ x 120″ x 19.7″–39.4″ 
  • Square Arch: 120″ x 96″ x 39.4″ 
    Custom sizes can be requested to meet specific requirements. 

Production typically takes 2–3 business days after artwork approval. Shipping times vary based on location, with expedited options available for urgent needs. 

Yes, we keep your artwork on file for easy reordering. Simply contact us with your order details, and we’ll assist you in placing a reorder. 

Our graphics are printed on weather-resistant materials and are designed to withstand various environmental conditions. For prolonged outdoor use, we recommend using additional protective measures. 

Yes, each arch display includes a padded carrying case for easy transport and storage. 

We offer a one-year warranty on hardware and graphics, ensuring peace of mind with your purchase. 

Absolutely! Arch displays are perfect for creating a memorable entrance at grand openings, promotional events, and other special occasions. 

Yes, we offer volume discounts for bulk orders. Please contact our sales team for a customized quote based on your specific needs. 

To ensure longevity: 

  • Store the frame in a dry, cool place. 
  • Keep the graphic clean and free from moisture. 
  • Avoid folding the graphic sharply to prevent creases. 

Yes, arch displays are commonly used at races and sporting events to mark start/finish lines and enhance branding visibility. Inflatable arches are especially popular for these applications. 

SEG Displays FAQ

1. What is an SEG Light Display?

An SEG (Silicone Edge Graphics) Light Display is a modern, illuminated display system that combines high-resolution fabric graphics with LED backlighting. The fabric is stretched over an aluminum frame, creating a seamless, vibrant, and professional presentation. 

The display utilizes LED light strips integrated into the frame to evenly illuminate the fabric graphic. The silicone edge sewn into the fabric fits into a groove in the frame, ensuring a taut and wrinkle-free display. 

  • Enhanced Visibility: The backlit graphics ensure your message stands out, even in low-light environments. 
  • Easy Assembly: Tool-free setup with lightweight components. 
  • Durability: High-quality materials ensure longevity and resistance to wear. 
  • Versatility: Suitable for trade shows, retail displays, events, and more. 

Yes, you can upload your custom artwork, and we will print it using dye-sublimation on wrinkle-resistant fabric. This method ensures vibrant colors and sharp details. 

We offer various sizes, including: 

  • Single-sided: Ideal for wall-mounted or single-view applications. 
  • Double-sided: Perfect for freestanding displays visible from multiple angles. 
    Custom sizes can be requested to fit specific needs. 

While SEG Light Displays are designed for indoor use, certain models with weather-resistant frames and UV-protected graphics can be used outdoors. It’s essential to consult the product specifications or contact customer support for outdoor suitability. 

Assembly is straightforward: 

  1. Unbox the frame components and LED strips. 
  2. Assemble the frame by connecting the labeled parts. 
  3. Insert the LED strips into the designated channels. 
  4. Stretch the fabric graphic over the frame and secure it using the silicone edge. 
  5. Connect the power supply and plug in the display. 

The LED lights typically have a lifespan of 50,000 to 100,000 hours, depending on usage and maintenance. This longevity ensures consistent brightness over time. 

Yes, replacement graphics are available. Simply provide your original artwork or request a new design, and we’ll produce a new fabric graphic to fit your existing frame. 

Yes, LED lighting is known for its energy efficiency. SEG Light Displays consume less power compared to traditional lighting systems, reducing operational costs. 

Yes, our SEG Light Displays come with a 1-year warranty covering manufacturing defects. Extended warranties are available upon request. 

To ensure longevity: 

  • Disassemble the frame and store it in a dry, cool place. 
  • Roll the fabric graphic to prevent creases. 
  • Keep all components in their original packaging or a protective case. 

Absolutely! SEG Light Displays are versatile and can showcase logos, promotional messages, product information, and more, making them ideal for various applications. 

Yes, we offer volume discounts for bulk orders. Please contact our sales team with your requirements, and we’ll provide a customized quote. 

To maintain your display: 

  • Regularly clean the fabric graphic with a soft, damp cloth. 
  • Check the LED lights periodically to ensure they are functioning correctly. 
  • Inspect the frame for any loose components and tighten them as needed. 

Table Covers FAQ

1. What types of table covers do you offer?

We provide a variety of table covers, including: 

  • Standard Table Throws: Traditional draped covers that fit over the table. 
  • Fitted Table Covers: Tailored to the table’s dimensions for a sleek look. 
  • Stretch Table Covers: Elasticized fabric that hugs the table for a modern appearance. 
  • Custom Printed Table Covers: Fully customizable with your logo, branding, or design. 

Yes, all our table covers can be fully customized. We use dye-sublimation printing to ensure vibrant, long-lasting colors. Simply upload your artwork, and we’ll handle the rest. 

We offer table covers in various sizes to fit standard tables: 

  • 4-foot tables: 48″ x 24″ 
  • 6-foot tables: 72″ x 30″ 
  • 8-foot tables: 96″ x 30″ 
    Custom sizes are also available upon request. 

Our table covers are made from high-quality polyester fabric, which is durable, wrinkle-resistant, and machine washable. This ensures a professional appearance and easy maintenance. 

To maintain the quality of your table cover: 

  • Machine wash in cold water on a gentle cycle. 
  • Tumble dry on low heat or air dry. 
  • Iron on low heat if necessary. 

Yes, we offer a wide range of colors for our table covers. If you have a specific color in mind, please contact us, and we’ll do our best to accommodate your request. 

Yes, we offer competitive pricing and discounts for bulk orders. Please contact our sales team for a customized quote based on your specific needs. 

Production time typically takes 5–7 business days after artwork approval. Shipping times vary based on location and shipping method selected. 

Yes, we keep your artwork on file for easy reordering. Simply contact us with your order details, and we’ll process your reorder promptly. 

While our table covers are designed for indoor use, they can be used for outdoor events. However, we recommend using them in sheltered areas to protect against weather elements. 

Yes, we provide downloadable templates to help you design your artwork to the correct specifications. These templates ensure your design fits perfectly on the table cover. 

A standard throw drapes loosely over the table, covering all sides. A fitted table cover is tailored to the table’s dimensions, providing a snug fit and a more polished appearance. 

Yes, a table runner can be added to complement your table cover. It adds an extra layer of customization and can highlight specific areas of your display. 

Our table covers are made from flame-retardant polyester fabric, meeting industry safety standards. This makes them suitable for various events and venues.

To place an order: 

  1. Select the desired table cover style and size. 
  2. Upload your custom artwork or design. 
  3. Review and approve the digital proof. 
  4. Complete the checkout process. 

Skytube Hanging Banners

1. What are SkyTube Hanging Banners?

Sky Tube Hanging Banners are overhead, cylindrical displays designed to attract attention at trade shows, exhibitions, and retail environments. They are suspended from the ceiling and provide 360° visibility, making them ideal for branding and directional signage. 

We offer a variety of shapes to suit different display needs: 

  • Circle 
  • Square 
  • Rectangle 
  • Triangle 
  • Tapered Square 
  • Tapered Circle 

Yes, all our Sky Tube Hanging Banners can be fully customized with your logo, branding, or any design of your choice. We use high-quality dye-sublimation printing to ensure vibrant and durable graphics. 

The banners are made from 7 oz polyester fabric, which is lightweight, durable, and wrinkle-resistant. The frame is constructed from anodized aluminum, ensuring a sturdy yet lightweight structure. 

We offer various sizes to fit your specific needs. Common dimensions include: 

  • Circle Banners: Up to 10 ft in diameter 
  • Square Banners: Up to 10 ft on each side 
  • Rectangle Banners: Up to 10 ft in width and 4 ft in height 
  • Triangle Banners: Custom sizes available 

While our Sky Tube Hanging Banners are primarily designed for indoor use, they can be used outdoors in sheltered areas. For outdoor applications, we recommend using additional weather-resistant materials and securing the banners properly. 

Installation is straightforward: 

  1. Assemble the aluminum frame using the provided push-lock pins and bungee poles. 
  2. Slide the printed fabric graphic over the frame, ensuring a snug fit. 
  3. Suspend the banner from the ceiling using the included hanging hardware. 

Yes, we keep your artwork on file for easy reordering. Simply contact us with your order details, and we’ll process your reorder promptly. 

Absolutely! Our Sky Tube Hanging Banners are designed for multiple uses. With proper care and storage, they can be reused for various events and promotions. 

To maintain the quality of your banner: 

  • Machine wash the fabric graphic in cold water on a gentle cycle. 
  • Tumble dry on low heat or air dry. 
  • Avoid ironing the fabric; instead, use a steamer to remove wrinkles. 

Production time typically takes 5–7 business days after artwork approval. Shipping times vary based on location and shipping method selected. 

Yes, we offer competitive pricing and discounts for bulk orders. Please contact our sales team for a customized quote based on your specific needs. 

Our Sky Tube Hanging Banners are made from flame-retardant materials that meet industry safety standards, making them suitable for various events and venues. 

Yes, the 360° visibility of Sky Tube Hanging Banners makes them ideal for both branding and directional signage, ensuring your message reaches attendees from all angles. 

To place an order: 

  1. Visit our SkyTube Hanging Banners page. 
  2. Select the desired shape and size. 
  3. Upload your custom artwork or design. 
  4. Review and approve the digital proof. 
  5. Complete the checkout process. 

Rigid Sign FAQs

1. What are rigid signs?

Rigid signs are sturdy, flat signage solutions made from materials like foam board, PVC, aluminum, acrylic, and Coroplast. They maintain their shape and durability, making them ideal for both indoor and outdoor applications.  

Common materials include: 

  • Foam Board: Lightweight and cost-effective for indoor use. 
  • PVC: Durable and weather-resistant, suitable for both indoor and outdoor use. 
  • Aluminum: Highly durable and rust-resistant, perfect for long-term outdoor signage. 
  • Acrylic: Provides a sleek, modern look, ideal for indoor displays. 
  • Coroplast: Corrugated plastic, commonly used for yard signs and temporary outdoor displays.  

Yes, rigid signs can be customized to various sizes and shapes to fit your specific needs. Custom cutting options allow for unique designs and applications.  

Yes, materials like PVC, aluminum, and Coroplast are designed to withstand outdoor elements, making them ideal for yard signs, real estate signage, and event promotions.  

Rigid signs are typically printed using UV printing or digital printing methods, ensuring vibrant colors and high-quality graphics that are durable and long-lasting.

To maintain your rigid sign: 

  • Clean with a soft, damp cloth. 
  • Avoid abrasive cleaners that may scratch the surface. 
  • Store in a dry, cool place when not in use to prevent warping or fading. 

Yes, depending on the material: 

  • Indoor Use: Foam board, acrylic, and PVC-free board signs. 
  • Outdoor Use: PVC, aluminum, and Coroplast signs.  

Rigid signs offer: 

  • Enhanced durability and longevity. 
  • High-quality printing for clear, vibrant graphics. 
  • Versatility in design and application. 
  • Resistance to weather elements (depending on material).  

The lifespan of a rigid sign depends on the material and environmental conditions: 

  • PVC and Aluminum: Several years with proper care.
  • Foam Board: Best for short-term indoor use. 
  • Coroplast: Durable for outdoor use, especially in mild weather conditions.  

Yes, some manufacturers offer eco-friendly materials like PVC-free boards made from 100% virgin wood fibers, providing a sustainable option for signage needs.  

Yes, mounting options such as grommets, stakes, or adhesive backing can be added to your rigid sign to facilitate easy installation and display.  

Rigid signs are commonly used for: 

  • Real estate signage. 
  • Event promotions and trade shows. 
  • Retail advertising and point-of-purchase displays. 
  • Construction and safety signage. 
  • Directional and wayfinding signs.  

Yes, if you have the original artwork, you can easily reorder the same design. Many providers keep your design on file for future orders.  

Turnaround times vary depending on the provider and complexity of the order: 

  • Standard Orders: Typically 3–7 business days. 
  • Expedited Orders: Rush services may be available for faster delivery. 

To place an order: 

  1. Select the desired material and size. 
  2. Upload your custom artwork or design. 
  3. Review and approve the digital proof. 
  4. Complete the checkout process. 

Pre Sales FAQ’s

1. What kind of warranty does EBannerSigns provide in terms of the materials, options, and quality of the product?
  • We maintain our dedication to excellence by offering an industry’s competitive 90-day (three-month) warranty. We assure you that we will cover you under specific conditions if, for any reason, you’re not happy with your purchase.
  • It is imperative that you report any discrepancies about your order within 6 hours of receiving it, including but not limited to getting a damaged product, transit damage, or a missing product, among other specific difficulties. In the event that this deadline is missed, the goods will no longer be covered by our guarantee.
  • EBannerSigns will respond quickly in the event that, within this 90-day period, other difficulties arise, such as product malfunctions or ink issues resulting from manufacturing flaws. After reviewing the photos and videos which you will submit us to help us with our investigation, we will either give you a credit for the full cost of the defective products or replace the product at no cost to you.
  • It is important that EBannerSigns retains the authority to examine claims in order to determine their eligibility under its guarantee. Depending on the customer’s request, a decision will be made on a refund or replacement after the investigation is complete.
  • Your satisfaction is our first priority, and we work hard to make sure you have the best possible experience working with us. Please don’t hesitate to contact us with any questions or concerns; together, we’ll find a solution that satisfies your needs/expectations.
  • We use cutting-edge printing and finishing machinery, such as solvent, dye-sublimation, direct-to-fabric, and Eco-solvent printers. Our UV printers have a resolution of 1000 dpi, while our solvent and eco-solvent printers have a maximum resolution of 320 dpi. We use dye-sublimation transfer and direct-to-fabric printing technologies for fabric products. Solvent and UV printing processes are used to manufacture banners and decals.
  • As a result of different monitor resolution, there may be times when the printed colors do not exactly match the colors shown on your computer display, and if you want a perfect match, you must submit a PMS code, which will assist both of us in eliminating this issue 90%.
  • Once your artwork has been approved, no changes can be made to the order because as soon as you will approve the artwork within 1 hour, we move the order to production stage.
  • Unfortunately, this service is not currently available, as it will complicate the reordering process. Nonetheless, if the previous order was placed within the last five months, you may add the order number in the “Specific Instruction” box. This allows our designers to address any issues you may have had with the previous order.

We recommend Vector, PDF, JPEG, AI & PSD file format.

  • This service is available if your order is at least four months old. If you have any difficulty reordering, please contact our customer service staff for assistance at connect@ebannersigns.com
  • We will charge 20% of the Order value and refund the remaining amount to the original mode of payment or your preferred bank account within 7 business days, depending on your bank.
  • Yes, we do. Before purchasing, please contact us via email, chat, or phone to know the shipping cost and estimated delivery time.
  • Overnight Shipping: Flat $50 regardless to any Quantity or Product Ordered.
  • Priority Shipping: Flat $30 regardless to any Quantity or Product Ordered.
  • Express Shipping:  Flat $20 regardless to any Quantity or Product Ordered.
  • Yes, we do provide it. We request you to please contact us through chat, call or draft us an email on sales@ebannersigns.com and we will get back to you promptly.
  • We have a dedicated design team in-house that will understand your requirements till you communicate with us, and if it does not work, we will offer you with a complete refund if you cancel the order.
  • We sincerely apologize however if you will place the order and you are not having with the artwork proof and wish to cancel the order then on your preference we can issue you a full refund or the store credit.
  • For printing, we use resolutions that range from 300 dpi to 1000 dpi.

Post Sales FAQ’s

1. How does EBannerSigns handle situations where the order is lost by the shipping carrier?
  • In the unfortunate case that your order is lost by our shipping provider, we take immediate action by opening an investigation with the shipping partner. As part of our commitment to customer satisfaction, we will swiftly send a reprint with priority delivery to minimize any disruption. Please keep in mind that the resolution procedure, which includes reprinting and priority shipment, can take up to 6-7 business days. We make every effort to resolve such issues as quickly as possible so that you receive your order on time.
  • The anticipated delivery times stated on the EBannerSigns website are for products that have already been printed. We offer a variety of delivery alternatives, so please ensure that you select the proper method after checkout.
  • If an order is returned to our facilities due to a problem from our end, we will make every effort to contact the you and reship the order, however, if the problem is from your end, we will reship it to you at an additional shipping cost. If we cannot reach the you within 30 days of receiving the returned item, we will discard the order.
  • EbannerSigns promises safe and trouble-free delivery of your order. If your purchase is damaged in transit, please send Images and videos of both the damaged product and the delivery box, including the package label. After examining all images and videos, we will offer a refund or a reship.
  • Orders can change, leading to various packaging for products within the same order. Your order may come in separate shipments. If you have any concerns or need assistance finding further Shipments, please contact our customer care team at
  • If your order has reached the production stage, it cannot be cancelled; however, if the order has not reached the production stage, we will offer you with a full refund to your original form of payment or as you prefer.
  • If you are eligible for tax exemption, please place your first order with us and then contact our customer service team at connect@ebannersigns.com. Provide them with the required tax-exempt forms for verification. When the process is completed, we will begin a refund for the applicable taxes. Your future orders will be exempt from taxes.
  • After placing the order, it is not possible to change the billing address. Please confirm that the billing information entered while placing the order is correct.
  • You can change the delivery address while the order is in the packaging process. If you require assistance with this, please contact our customer service team at connect@ebannersigns.com. Please keep in mind that once the order has been packed, changes to the
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